Shipping policy
Shipping Policy
Thank you for shopping with Witchasfck.
Witchasfck is a DBA of Aleijah, LLC, registered in Delaware and operating in New Jersey.
Processing Time
Orders are typically processed within [INSERT PROCESSING TIME, ex: 2–5 business days], excluding weekends and holidays.
Processing time is the time needed to prepare, pack, and hand your order to the shipping carrier. Shipping time begins once the carrier receives your package.
During launches, holidays, sales, severe weather, or high-volume periods, processing times may be longer.
Shipping Rates and Delivery Estimates
Shipping rates are calculated at checkout based on your order, delivery address, and available carrier options.
Delivery estimates are provided by the carrier and are not guaranteed by Witchasfck. We are not responsible for carrier delays, weather delays, holiday delays, incorrect routing, or other issues outside of our control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for packages shipped to an incorrect, incomplete, or outdated address provided by the customer.
Lost, Stolen, or Marked Delivered Packages
Once an order has been transferred to the shipping carrier, Witchasfck is not responsible for lost, stolen, delayed, or misdelivered packages.
If your tracking shows that your package was delivered but you did not receive it, please contact the shipping carrier directly to begin a missing package investigation.
Damaged Packages
If your order arrives damaged, contact us within 3 calendar days of delivery at [INSERT CUSTOMER SERVICE EMAIL]. Please include your order number and photos of the damaged product, packaging, and shipping label.
Returned Packages
If a package is returned to us due to an incorrect address, refused delivery, failed delivery attempt, or inability to deliver, the customer may be responsible for additional shipping fees before the order can be reshipped.
Original shipping fees are non-refundable.
Shipping Restrictions
Some products may be unavailable for shipment to certain locations due to carrier rules, product type, ingredient restrictions, or legal limitations. We reserve the right to cancel and refund orders that cannot be shipped.
Contact
For shipping questions, contact:
Aleijah, LLC d/b/a Witchasfck
Email: witchasfck@gmail.com
Contact Information
Witchasfck is a DBA of Aleijah, LLC.
Business Name: Aleijah, LLC
DBA: Witchasfck
Registered State: Delaware
Operating Location: New Jersey
Customer Service Email: witchasfck@gmail.com
Business Mailing Address: PO Box 366, Belleville, NJ 07109
Phone: Available upon request
For order support, please include your order number and the email address used at checkout.
Customer service hours: Monday–Friday, 10 AM–4 PM ET
We do our best to respond within 1–3 business days, excluding weekends and holidays.